Terms and Conditions
Effective Date: [Insert Date]
Business Name: [Insert Business Name]
ABN: [Insert ABN]
Contact: [Insert email and/or phone number]
Address: [Insert business address]
By accessing or using this website ([Insert website URL]) and purchasing products from our online store, you agree to these Terms and Conditions. Please read them carefully before using our services.
1. General
1.1 These Terms and Conditions govern the sale of products through our website to customers in Australia.
1.2 By placing an order, you agree to be bound by these Terms and Conditions.
1.3 We may update these Terms and Conditions from time to time. Updates will be posted on this page with the “Effective Date” updated.
2. Products and Availability
2.1 We make all reasonable efforts to ensure the availability and accuracy of products on our website.
2.2 Product images, descriptions, and prices are provided as a guide. Minor variations may occur.
2.3 We reserve the right to discontinue or limit any product at any time without notice.
3. Ordering and Payment
3.1 To place an order, you must provide accurate and complete information, including your full name, address, and payment details.
3.2 Payment can be made via the methods displayed on our website at checkout.
3.3 All prices are in Australian dollars (AUD) and include GST where applicable.
3.4 We reserve the right to cancel an order if there is an error in pricing or product availability.
4. Shipping and Delivery
4.1 We deliver only within Australia.
4.2 Delivery times are estimates and may vary depending on your location, product availability, and external factors such as postal delays.
4.3 Risk of loss or damage to products passes to you upon delivery.
5. Returns, Refunds, and Cancellations
5.1 Under the Australian Consumer Law (ACL), you have certain rights regarding faulty or misrepresented goods.
5.2 We accept returns or exchanges for products that are defective, damaged, or not as described.
5.3 For change-of-mind returns, the product must be returned unused, in original packaging, and in resalable condition. You may be responsible for return shipping costs.
5.4 Refunds will be processed using the original payment method once the return is received and inspected.
5.5 To request a return or exchange, please contact us at [Insert contact email].
6. Warranty
6.1 Our products come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
6.2 Warranty claims must be accompanied by proof of purchase.
7. Limitation of Liability
7.1 To the extent permitted by law, we are not liable for any indirect, consequential, or special damages arising from the use or inability to use our products.
7.2 Our liability is limited to the replacement, repair, or refund of the purchased product.
8. Privacy
8.1 We collect and use personal information in accordance with our [Privacy Policy].
8.2 By using our website and purchasing products, you consent to the collection and use of your personal information as outlined in the Privacy Policy.
9. Intellectual Property
9.1 All content on this website, including text, images, logos, and graphics, is owned by [Business Name] or used with permission.
9.2 You may not reproduce, modify, or distribute content from this website without prior written consent.
10. Governing Law
10.1 These Terms and Conditions are governed by the laws of the Commonwealth of Australia and the state or territory in which your order is delivered.
10.2 Any disputes will be subject to the exclusive jurisdiction of the courts of that state or territory.
11. Contact Us
For any questions regarding these Terms and Conditions, please contact us at:
Email: [Insert email]
Phone: [Insert phone]
Address: [Insert address]